Who We Are

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At Transitions Care Management, we believe in a team approach. We work with you and your family as a team, reaching for a common goal. We also work as a team within our company. Everyone involved—from the office staff to our care mangers in the field—brings their own area of expertise. We collaborate. We communicate. We customize our care to fit your needs.

Give us a call at (206) 737-1160. We’re happy to answer your questions.

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Our Founder, Stephanie Cameron, RN, CCM, CAPS

Stephanie is from the Pacific Northwest and has worked in the health care industry for 15+ years. She began her career as a caregiver and quickly discovered her passion for providing care for an aging population. It was a natural progression that she would attend nursing school, and now holds a Registered Nurse degree from Lake Washington Institute of Technology. Stephanie was honored to be chosen by her peers to give the graduation speech.

Stephanie began her care management career immediately after graduating from nursing school and in 2015 she received her CCM (Certified Case Manager) certification. In 2016, she received her Certified Aging in Place Specialist certificate.

Understanding the need for professional care management services for a quickly expanding aging population, Stephanie founded Transitions Care Management. She built Transitions Care Management, understanding that each individual is a complex and unique being. She has built a multi-disciplinary team, including nursing, social work, gerontology, and an immensely talented support staff. This combination of truly talented and caring individuals benefit all we serve.

In her spare time, Stephanie enjoys cooking, photography, painting, sculpting, playing in the garden, and spending time with her family and pets.

Stephanie is a member in good standing of the Aging Life Care Association and co-chair of the local unit chapter.



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Kelly Rudd, RN, BSN - Project Manager/Director of Marketing/Staffing Specialist

Kelly is a Registered Nurse who has worked in the medical field for over 14 years. Kelly received her Bachelors of Science in Nursing at the University of Washington, where she started her career at University of Washington Hospital. For the past 6 years, Kelly held the position of Branch Manager of the Tacoma and Bellevue offices at Family Resource Home Care, where she worked closely with her clients and their families to coordinate her client’s staffing needs.

Kelly prides herself in carefully and thoughtfully matching caregivers to clients, taking into account the client’s needs as well as client and caregiver personalities. Working with commitment and kindness to provide excellent care and companionship, Kelly has a special talent for creating the perfect client/caregiver match. Those clients of Transitions Care Management that require the services of caregivers will greatly benefit from Kelly’s experience.

Kelly has a high level of understanding with regards to the physical, medical, and psycho-social needs of her clients and works hard to address their issues and needs with respect, integrity, compassion, and professionalism.

Kelly enjoys working with our clients and is always striving to better the lives of our clients so each one of them may have the best quality of life possible.

Kelly has lived in Washington state all her life and in her spare time enjoys the beautiful outdoors (rain and all!), gardening, running, family, and many of the activities our region has to offer.

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Ailie Glover, M.A. Gero - Gerontologist Care Manager

Ailie Glover is Transitions Care Management’s Gerontologist Care Manager. Ailie has extensive experience advocating for older adults and their families and helping them navigate their long term care needs. Ailie has worked in a variety of care settings, including skilled nursing, assisted living, life plan communities/CCRCs, memory care, and home care.

Ailie holds a Bachelor’s Degree in Political Science from Washington State University and a Master’s Degree in Gerontology from Georgia State University where her studies focused on dementia care and long term care administration.

Ailie was born and raised in Olympia and is pleased to be back in the Pacific Northwest after spending fourteen years in Atlanta, Georgia. She now lives in Magnolia with her husband and two young children where she enjoys exploring and beach combing in Discovery Park and working in her yard (despite not having a green thumb).

Ailie is a member in good standing of the Aging Life Care Association




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Karly Dickey, RN, BSN - Director of Care Management/Director of Clinical Services

Karly Dickey is our Director of Care Management. She is a Registered Nurse and holds a Bachelors of Science in Nursing from Seattle University.

Karly grew up in Pasadena, CA and first found her love of geriatrics in high school while volunteering at a retirement community. After obtaining her nursing degree, she began work at a Continuing Care Retirement Community in Seattle in their Skilled Nursing. Eight years and a few job promotions later, Karly found herself as the Resident Care Manager at the same community, overseeing their Assisted Living and Memory Support. In addition to nursing skills, she gained valuable knowledge along the way in client advocacy, autonomy and care planning which she brings to her care management work.

Karly enjoys the versatility that care management provides our clients as we navigate their health care journey together. She is honored to work with clients to coordinate and manage their needs so they can focus on aging gracefully.

In her free time, Karly loves spending time outdoors traveling, sailing, or gardening with her husband and their dog Goose. Karly is also an animal foster parent through PAWS, caring for cats and kittens to prepare them for adoption. If you are ever in need of adorable kitten pictures as a pick-me-up, just ask!

Karly is a member in good standing of the Aging Life Care Association.




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Paige Selden - Operations Manager

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Chelsea Smith - MSW, LICSWA

Chelsea is a Social Work Care Manager with over 10 years of experience working with seniors, people with disabilities, and their families.

Chelsea holds a Master of Social Work with a specialization in Multigenerational Practice from the University of Washington and a Bachelor of Social Work from Seattle University. Chelsea is a Licensed Independent Clinical Social Worker Associate (LICSWA) and is working toward the Geriatric Mental Health Specialist certification. Chelsea holds designations from Center to Advance Palliative Care (CAPC) in Symptom Management, Communication Skills, and Social Work Serious Illness Designation.

While in high school, Chelsea began her career working as a caregiver for older adults with different forms of dementia including Alzheimer’s and ALS (Lou Gehrig’s disease). During that time, Chelsea also worked as an assistant to a legal guardian. Following graduation from Seattle University with her BSW, Chelsea worked at Mercer Island Youth and Family Services and then in senior housing and case management with Homage Senior Services (formerly Senior Services of Snohomish County) for five years. Chelsea then returned to school to complete her Master of Social Work degree and worked in Nephrology social work with Northwest Kidney Centers for three years learning a lot about End Stage Rental Disease and dialysis. Chelsea joined the Transitions Care Management team in August 2021.

Chelsea loves working for Transitions Care Management and finds joy in advocating for older adults and people with disabilities, problem solving, and building relationships.

When not working for TCM, you can find Chelsea providing therapy through her mental health therapy practice, walking with her senior rescue dog, Oreo, spending time with friends and family, learning Korean and Spanish, fostering dogs for a local rescue, and taking continuing education courses.

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Melissa Collins - RN, BSN

Melissa Collins BSN, RN is a Nurse Care Manager at Transitions and is excited to be a part of a team where she knows she makes a huge difference in her clients’ lives. She completed her nursing education at Seattle Central College and University of Washington Bothell, where she graduated with her Bachelors of Science in Nursing in 2016 with honors and is a member of Sigma Theta Tau International Nursing Honor Society. Melissa has worked in a variety of healthcare settings and is deeply committed to holistic nursing. She is an ardent patient advocate who helps her clients manage complex health conditions and navigate our complicated medical system.
She is currently a student at University of Minnesota where she is pursuing a Doctor of Nursing Practice in Integrative Health and Healing. She received her Reiki II practitioner certification under the guidance of Dr. Deborah Ringdahl, DNP, CNM at the University of Minnesota Bakken’s Center for Spiritual Health and Healing. Melissa is a strong believer in the power of healing touch and has seen how beneficial Reiki is as a relaxation tool.
In her spare time, Melissa enjoys learning how to garden, spending time with her husband and two cats, outdoor adventures, and reading a good book with a hot cup of tea.
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Joan Kelly - MSW, LICSW, GMHS

Joan is a Social Work Care Manager with over 25 years of experience helping seniors and their families navigate health challenges and times of transition. Joan has worked in home health and hospice, inpatient geriatric mental health, and independent practice including care management and outpatient counseling services.  Joan has facilitated support groups and conducted family conferences. Joan has experience with assisting people Parkinson’s Disease, as well as Alzheimer’s disease other dementias.

In her free time, Joan enjoys walking, cooking, traveling, spending time lots of time with family and friends.


Joan is a member in good standing of the Aging Life Care Association.





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Vicki Balatbat, LPN

Vicki has been serving in healthcare for over ten years. After gaining experience as a CNA, she went to school to become a Licensed Practical Nurse. She has spent the last five years in Oncology, maintaining leadership roles including training nursing students from Seattle University and teaching venipuncture/IV classes to new employees at Seattle Cancer Care Alliance. Since the start of the pandemic, she has been entrusted with the  unique opportunity to manage Covid testing for Seattle’s top professional sports teams, including the Seattle Seahawks, Seattle Mariners, Seattle Storm and Seattle Kraken.
After the personal experience of handling and managing care for a loved one, Vicki’s interested in care management was sparked. Combined with the experience she gained contributing to her own family’s care facility, she is committed to providing optimal care and service to clients and is excited to be a part of the TCM team.
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